Terms & Conditions

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Terms & Conditions

Thank you for choosing Stop Being Stuck Ltd! By scheduling an appointment with me, whether through telephone, email, or a scheduling tool, you agree to the following conditions:

Appointment Deposit

To secure your appointment, a deposit is required. Please make sure to pay the deposit within the specified timeframe mentioned in the appointment confirmation. Failure to do so may result in the cancellation of your appointment.

Cancellation or Rescheduling

If you need to cancel or reschedule your appointment, please notify me via email at least 40 working hours (9 am-5 pm GMT, Monday to Friday) prior to your scheduled appointment. If you provide advance notice of 40 hours or more, you may be eligible for a refund or the option to reschedule at a mutually convenient time.

However, if you notify me less than 40 hours before your appointment, the full session fee will be due.

It’s important to note that if any pre-session work is required before the appointment and it is not completed to the specified standard mentioned in the confirmation, I may choose to reschedule or cancel the appointment. Completing the pre-session work is your responsibility, and it will be sent to you with each appointment confirmation.

Changes to Appointments

Upon cancelling an appointment, any potential future bookings will be at the discretion of Stop Being Stuck Ltd. If you reschedule before the 40-hour deadline, your deposit can be carried over to the new appointment, which will have the same cancellation terms and conditions.

Please be aware that appointment times are determined by me. If you arrive late for a session, it may not be possible to extend the session to its full duration.

Website Terms

This website is owned and operated by the directors of Stop Being Stuck Ltd. By visiting this website, you are bound by the following terms and conditions, so please take the time to read them carefully.

Disclaimer

My website may contain links to external websites for your convenience. These links are provided to help you find relevant websites, services, and products that may be of interest to you. However, it is your responsibility to determine whether the services and products offered by these websites are suitable for your needs.

Stop Being Stuck Ltd is not responsible for the owners or operators of these external websites, the goods or services they provide, or the content on their websites. I do not make any conditions, warranties, or representations about these external websites, nor do I accept any liability for any claims regarding the infringement of intellectual property rights arising from the content of these external websites.

While I strive to ensure the accuracy of the information provided on this website, I do not guarantee its correctness. Stop Being Stuck Ltd is not liable for any actions taken based on the information or advice provided on the website, nor for any loss or damage, you may experience as a result. If you have any doubts, please consult your doctor.

Terms and Conditions

The material on this website, including text, photographs, moving images, and other media, is protected by copyright and/or other intellectual property rights. All copyright and intellectual property rights in this material are either owned by the directors of Stop Being Stuck Ltd or have been licensed to me by the respective owners.

You may not copy, distribute, alter, or tamper with any material on this website without clearly stating the original source. Additionally, you must not remove any copyright, trademark, or other intellectual property notices from any material you copy or print from this website, nor link to this website without our express written consent.

One-on-One Sessions

Confidentiality between the therapist and client is always maintained, subject to legal conditions.

The length of the appointment is determined by the therapist. Although scheduled for a specific duration, I may end the session earlier if deemed appropriate. Whether the session ends earlier or is extended, the consultation fee remains the same.

Before your session, you will be asked to complete a pre-session questionnaire. It is important to submit the questionnaire within the specified timeframe and meet the required standards. Failure to do so may result in me cancelling your appointment.

Guarantees

I strive to provide the service you choose with reasonable care and skill. However, it is important to note that I cannot guarantee the outcome of your treatment. Different individuals may have varying experiences, and no medication, operation, or procedure has a 100% success rate.

In the event that the therapy is unsuccessful, I do not offer refunds or partial refunds.

Jurisdiction

These terms and conditions are governed by and interpreted in accordance with English law. In the event of any dispute related to these terms and conditions or the website, whether in contract, tort, or otherwise, the English courts will have non-exclusive jurisdiction.

Thank you for taking the time to review our revised terms and conditions. If you have any further questions or concerns, please don’t hesitate to reach out to me.

Yvonne Lecocq

Stop Being Stuck Ltd.

Concorde House, 18 Margaret Street, Brighton, BN2 1TS

Company registration no. 14793868

VAT registration no. 444 3206 20

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Terms & Conditions